NEW DELHI — Union ministers have reportedly stepped up their administrative activities following a recent performance assessment conducted by the Prime Minister's Office, with the evaluation reportedly yielding satisfactory results across various ministries, according to reports.
The assessment framework primarily focused on two critical administrative parameters: the promptness with which ministries address public grievances and the speed at which pending files are cleared. These metrics have increasingly become central to evaluating ministerial effectiveness in recent years, reflecting the government's emphasis on responsive governance and reducing bureaucratic delays.
The performance review mechanism, which has been institutionalized under the current administration, aims to enhance accountability within the central government's functioning. Such evaluations typically examine multiple dimensions of ministerial work, including policy implementation, interdepartmental coordination, and the achievement of sector-specific targets set at the beginning of the financial year.
Officials familiar with the matter indicated that the appraisal has spurred renewed focus among ministers to expedite pending matters and improve citizen-facing services. The emphasis on complaint redressal aligns with the government's digital governance initiatives, including platforms designed to track and resolve public grievances in a time-bound manner.